Return & Refund

1. Gift Cards:

   • All gift card purchases are final. Gift cards cannot be returned, refunded, or exchanged for cash.

2. Prepaid Services:

   • Refunds for prepaid services are not available but can be transferred to another individual with prior approval.

3. Products:

   • Products may be exchanged or refunded within 7 days of purchase, provided they are unopened, unused, and in their original packaging. Receipts are required for all returns.

4. Missed Appointments:

   • Refunds are not issued for missed appointments. To reschedule, cancellations must be made at least 24 hours in advance.

5. Packages:

   • Spa packages are non-refundable but may be transferred to another guest upon request.
      

Note: All refunds or exchanges are subject to management discretion. For further assistance, please contact our team.